Order & Shipping InformationOrder & Shipping Information

Please read the following instructions before placing your online order:

Ordering Online

  • Click on 'Add to Cart' button for your location and it will place your order for you.
  • Once you have finished shopping, click on 'View Your Cart' button at the top of the shop page and it will take you to your order form.
  • Proceed through check-out as directed.
  • You will receive an email confirming your purchase.
  • Please provide your most current email address with your order so that we can contact you.

Making Payment

  • We accept Visa and Mastercard payments via our Paypal account.
  • New Zealand customers can also pay by cheque, please contact us directly to place your order. Your order will be sent upon cheque clearance.
  • If you wish to pay by internet bank deposit (New Zealand customers only) please contact us for our bank details.
  • If you wish to pay by Paypal but don't have an account, go to www.paypal.com and register your new account with them. It is free and is a safe and secure way to make payments online.
  • If you prefer not to make payments online, please contact us with your order details and we'll help you make an order.
  • All pricing is in New Zealand dollars.

Shipping

  • All orders are sent from Raglan via New Zealand Post.
  • If your order is being despatched with in New Zealand, it will take between 3-5 business days to ship to you.
  • If your order is being despatched overseas, it will take between 5-20 business days to ship to you.
  • If you want your order sooner please contact us and we'll arrange courier or FastPost service.
  • If you have any problems please contact us and we will respond as soon as possible.